At Dental Sedation Ottawa, we are committed to providing accessible, welcoming dental care to all patients, including those with disabilities. We recognize our obligations under the Accessibility for Ontarians with Disabilities Act (AODA) and work continuously to ensure our practice complies with accessibility requirements.
We believe that every patient deserves dignified, respectful treatment and equal access to our services. Our team is dedicated to removing barriers to care and providing accommodations that enable patients with disabilities to receive high-quality dental treatment.
Our clinic is located at 551 Montréal Road Unit C, Ottawa, ON K1K 0V1. We have made significant investments to ensure physical accessibility:
Our facility features ground-level entry with no steps, wheelchair-accessible parking spaces, a fully accessible reception area, wheelchair-accessible clinical treatment rooms, and accessible washroom facilities. We can accommodate patients with mobility challenges, including those using wheelchairs, walkers, or canes.
If you have specific accessibility needs or questions about our physical layout, please contact us at (613) 482-0501 so we can ensure we meet your requirements.
We understand that effective communication is essential to quality dental care. We provide various communication options to ensure patients with hearing or speech disabilities can interact with our team:
We accept communication via telephone, email, and in-person visits. For patients who are deaf or hard of hearing, we can arrange a sign language interpreter for appointments. We also support written communication and can provide text-based information about treatment options and procedures.
If you require communication accommodations, please notify us when scheduling your appointment or contact us at (613) 482-0501.
Our website is designed and maintained to comply with Web Content Accessibility Guidelines (WCAG) standards. We are committed to ensuring that patients with disabilities can access information about our services online.
Our website features screen reader compatibility, keyboard navigation support, sufficient color contrast for readability, descriptive alt text for images, and text-based alternatives for multimedia content.
If you experience any accessibility difficulties on our website, please contact us at info@dentalsedationottawa.com or (613) 482-0501 so we can assist you.
We fully support the use of assistive devices to help patients manage their care. Patients have the right to bring support persons to their appointments — whether family members, caregivers, interpreters, or other assistants.
If you use an assistive device (such as hearing aids, mobility devices, communication devices, or other equipment), we welcome you to use it during your appointment. If you require a support person to accompany you, we will ensure they have appropriate access to our treatment areas and can assist you as needed.
We welcome service animals in our clinic. Service animals that are trained to perform specific tasks for individuals with disabilities are always permitted to accompany their handlers.
Our team understands the critical role service animals play in the independence and safety of individuals with disabilities. We provide space and support for service animals in our clinical areas during treatment.
Patients with developmental disabilities, autism spectrum disorders, severe anxiety, or other special needs often benefit significantly from sedation dentistry. Our board-certified anesthesiologists are experienced in working with patients who have complex medical and behavioral needs.
We offer full range of sedation options — from nitrous oxide to oral sedation to IV sedation to general anesthesia — to help patients with disabilities receive necessary dental care in a comfortable, anxiety-free environment. Our anesthesiologists work closely with patients and caregivers to develop individualized treatment plans that address specific needs and concerns.
If you or a family member requires specialized sedation for dental care, please discuss this with our team during your consultation.
Our entire team receives training in disability awareness and accessibility practices. We are committed to treating all patients with dignity and respect, while understanding the unique challenges that individuals with disabilities may face.
Our staff is trained to recognize barriers to accessibility, communicate effectively with patients with various disabilities, accommodate diverse needs, and provide patient-centered care that respects individual autonomy and preferences.
We welcome feedback about our accessibility practices. If you have experienced barriers to accessing our services, or have suggestions for how we can improve accessibility, please contact us:
Phone: (613) 482-0501
Email: info@dentalsedationottawa.com
All accessibility feedback is taken seriously and reviewed promptly by our leadership team. We use this feedback to identify opportunities for improvement and to ensure we are continuously enhancing our commitment to accessibility.
We can provide patient information and educational materials in alternative formats upon request. This includes large print documents, electronic formats compatible with screen readers, audio versions, or other formats that meet individual accessibility needs.
If you require educational materials or information about our services in an alternative format, please let us know when scheduling your appointment or contact us at (613) 482-0501.
This accessibility statement reflects our current practices and commitments. We maintain detailed documentation of our accessibility policies and procedures, which are available upon request.
We are committed to reviewing and updating our accessibility practices regularly to ensure we continue to meet legal requirements and best practices in disability access. If you have questions about our accessibility documentation or practices, please contact us.
If you have questions about our accessibility practices, require accommodations, or want to provide feedback, please contact us:
Phone: (613) 482-0501
Email: info@dentalsedationottawa.com
Address: 551 Montréal Road Unit C, Ottawa, ON K1K 0V1
Our team is ready to help ensure you receive accessible, quality dental care.
